Term and Conditions

1. Introduction

Welcome to Haircare Products Sale. These Terms and Conditions govern your use of our website at haircaresupports.com and your purchase of our professional hair care products. By accessing our website and making a purchase, you agree to be bound by these terms.

2. User Obligations and Responsibilities

2.1 Account Accuracy
You are responsible for providing accurate and complete information when creating an account and placing orders.

2.2 Legal Compliance
You agree to use our website and services in compliance with all applicable laws and regulations.

2.3 Prohibited Activities
You may not: misuse our website, attempt unauthorized access to our systems, or engage in any fraudulent activities.

3. Products and Services Description

3.1 Product Information
We offer professional-grade hair care products including shampoos, conditioners, and styling products for various hair types and concerns.

3.2 Product Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue products at any time.

3.3 Product Images
We make every effort to display product colors and images as accurately as possible, but cannot guarantee that your device’s display will be perfectly accurate.

4. Order and Payment Terms

4.1 Order Acceptance
Your order constitutes an offer to purchase our products. We reserve the right to accept or decline your order for any reason.

4.2 Payment Methods
We accept the following payment methods: Visa, MasterCard, JCB, and PayPal.

4.3 Order Processing
Orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking information once your order is dispatched.

4.4 Pricing
All prices are listed in US dollars. We reserve the right to adjust prices at any time, but changes will not affect orders already confirmed.

5. Shipping and Delivery

5.1 Shipping Methods
We offer two shipping options:
– Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
– Free Shipping: For orders over $50 via EMS (15-25 business days after shipment)

5.2 Shipping Areas
We ship worldwide excluding Asia and select remote areas. Delivery times may vary depending on location and customs processing.

5.3 Delivery Responsibility
You are responsible for providing accurate shipping information. We are not liable for delays caused by incorrect addresses or customs clearance.

6. Returns and Refunds

6.1 Return Eligibility
Returns and exchanges are accepted within 15 days of order receipt. Products must be in original, unopened packaging with seals intact.

6.2 Non-Returnable Items
For health and safety reasons, we cannot accept returns on opened hair care products, used items, or products with broken seals.

6.3 Return Process
Contact our customer service at [email protected] within 15 days to request a Return Authorization Number. Return shipping costs are the customer’s responsibility unless the return is due to our error.

6.4 Refunds
Refunds are issued to the original payment method within 3-5 business days after we receive and inspect your return. The original shipping fee is non-refundable unless the return is due to our error.

7. Intellectual Property

7.1 Website Content
All content on our website, including text, graphics, logos, and images, is the property of Haircare Products Sale and protected by intellectual property laws.

7.2 Product Formulations
Our product formulations, brand names, and proprietary information are protected and may not be copied or reproduced without our express written consent.

8. Limitation of Liability

8.1 Product Use
Our products are for external use only. Follow all instructions and warnings provided with the products. We are not liable for misuse or allergic reactions.

8.2 Website Availability
We strive to keep our website available but do not guarantee uninterrupted access. We are not liable for any inconvenience caused by website downtime.

8.3 Maximum Liability
Our maximum liability to you for any claim relating to our products or services shall not exceed the purchase price of the products in question.

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your data.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United States. Any disputes shall be resolved through good faith negotiations, and if necessary, through the appropriate courts in Missoula, US.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website constitutes acceptance of any changes.

12. Contact Information

For questions about these Terms and Conditions, contact our customer service team:
Email: [email protected]
Address: 2414 Meadow Drive, Missoula, US 59801
Response Time: Within 24-48 hours during business days

Thank you for choosing Haircare Products Sale. We’re committed to ensuring your complete satisfaction with our professional hair care products and services.