Privacy Policy

Last Updated: December 2024

At Haircare Products Sale, we are committed to protecting your privacy and ensuring the security of your personal information. As a professional-grade hair care brand serving a global community, we understand that trust is the foundation of our relationship with customers worldwide.

1. Information We Collect

To provide you with our salon-quality hair care products and exceptional service, we collect the following types of information:

Personal Information

• Contact Details: Name, email address, shipping address, and phone number
• Payment Information: Credit card details (processed securely through PCI DSS compliant partners), PayPal account information
• Order History: Products purchased, purchase dates, and order values
• Hair Care Preferences: Information related to your hair type and concerns (blonde hair, curly hair, frizz control, etc.) when voluntarily provided

Technical Information

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on site, products viewed
• Location Data: Country and region for shipping and currency conversion purposes

2. How We Use Your Information

We use your information exclusively to enhance your hair care journey:

• Order Processing: To process and fulfill your purchases, including global shipping (excluding Asia and select remote areas)
• Customer Service: To provide personalized support for your hair care needs
• Product Recommendations: To suggest relevant products based on your hair type and previous purchases
• Payment Processing: To securely process transactions through our trusted payment partners
• Website Improvement: To enhance your shopping experience and optimize our product offerings
• Legal Compliance: To meet our legal obligations and prevent fraud

3. Data Sharing and Disclosure

We value your privacy and only share your information under these specific circumstances:

Service Providers

• Payment Processors: Trusted partners like Visa, MasterCard, JCB, and PayPal for secure payment processing
• Shipping Carriers: Logistics partners to deliver your professional hair care products worldwide
• Technical Support: Companies that help us maintain our website and customer service systems

Legal Requirements

We may disclose information when required by law or to protect our rights, customers, or business operations.

Business Transfers

In the event of a merger or acquisition, customer information may be transferred to the new owners.

We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As a global hair care brand, your information may be processed in countries outside your residence. We ensure all international data transfers comply with applicable privacy laws and maintain the same level of protection described in this policy.

5. Data Storage and Security

We implement robust security measures to protect your information:

• Military-Grade Encryption: All data transmissions are protected with industry-leading SSL encryption
• PCI DSS Compliance: We adhere to the highest standards of payment card industry security
• Limited Data Retention: We store personal information only as long as necessary for business purposes
• No Sensitive Data Storage: We never store your complete payment information on our servers
• Real-Time Monitoring: Advanced systems continuously monitor for unauthorized access attempts

6. Your Rights and Choices

You have control over your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a machine-readable format
• Restriction: Request limitations on how we process your information

To exercise these rights, please contact us at [email protected]

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

Essential Cookies

• Session management and shopping cart functionality
• Payment processing and security features

Analytical Cookies

• Website traffic analysis and performance monitoring
• Understanding customer preferences for hair care products

Preference Cookies

• Remembering your language and currency preferences
• Storing your hair type preferences for personalized recommendations

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

8. Children’s Privacy

Our professional hair care products and services are not directed at children under 16. We do not knowingly collect personal information from children.

9. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant changes will be notified through our website or email.

10. Contact Information

Thank you for trusting Haircare Products Sale with your hair care needs and personal information. We’re committed to maintaining the same professional standards in data protection that we apply to our salon-quality products.